Our Rochester veterinary team will treat your cat or dog like family and provide a home away from home while you are away with our overnight pet boarding services.

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A Home Away From Home

We understand how difficult it can be to leave your pet when you go out of town. We at Stoney Pointe Pet Hospital want to help put your mind at ease.

We offer complete general boarding services to all of our patients and go above and beyond to offer services such as additional playtime, baths, pedicures, brush-outs, and teeth brushing to all pets boarding with us!

Boarding Reservations

https://www.stoneypointevet.com/site/veterinary-services-rochester/boarding

Pet Boarding: A Typical Day

Boarding for Dogs

Before breakfast, the dogs go for a walk in our outdoor run to get some fresh air. Their kennels are cleaned, disinfected, and restocked with fresh linens while they're out in the fresh air.

We walk the dogs that stay with us on a regular basis based on their physical condition and ability.

After dinner is served, we go for one last walk before retiring for the night.

Boarding for Cats

Your cat's food will be prepared according to your specifications and their dietary requirements, ensuring that their routine is identical to that at home.

We provide daily one-on-one interaction with cats (if they desire it!), which includes play, snuggles, and pets. Litter boxes are checked, cleaned, and disinfected on a daily basis.

Additionally, we change linens daily and clean your cat's room. Our cat boarding area is separate from the dog boarding area to ensure that your cat feels comfortable and secure while staying with us.

FAQs About Pet Boarding

We're big animal lovers, and our entire staff enjoys giving our boarders the love and attention they deserve while they're here.

At Stoney Pointe Pet Hospital, you can find answers to our most frequently asked questions about pet boarding in our FAQs.

If you have further questions about boarding, please feel free to contact us!

  • What accommodations and amenities do you have?

    We have everything your pet needs for a fun, relaxing, and safe stay, including the following amenities and accommodations:

    • Climate-controlled kennels
    • Comfy, cozy beds for each guest
    • Clean towels, blankets, and bowls
    • Individual space for each pet
    • Separate boarding area for cats
    • Outdoor play area
    • Daily walks
    • Grooming
    • Ample daily playtime with staff
    • Special diet accommodations
    • Additional playtime, baths, pedicure, brush out, and teeth brushing
  • Is there a limit to the number of pets I can board at a time?

    If you give us enough notice, we can accommodate several animals at once at our large facility.

    We may be able to accommodate canine/canine or feline/feline family members (depending on the circumstances).

  • How much does pet boarding cost?

    Boarding fees vary according to the length of stay, the pet's size, and any special requirements. Having said that, our rates are reasonable and competitive, and we invite you to contact us for a quote.

    Talk To Us To Learn More

  • What time should I drop off and pick up my pet?

    Monday through Friday: 8:00 am - 11:00 am & 4:30 pm - 5:30 pm
    Saturday: 9:00 am - 10:00 am & 6:00 pm - 7:00 pm
    Sunday: 9:00 am - 10:00 am & 6:00 pm - 7:00 pm

    *Holidays are treated as Sunday hours

    Reservations are advised, especially during holidays and summer. During these times, we recommend calling 2-3 weeks in advance to ensure a spot. Please note that all holidays are treated as Sundays.

    Talk To Us To Learn More

  • What should I pack for my pet?

    Food: We provide food for our guests' pets. However, you are welcome to bring enough of your pet's regular food to last the entire stay.

    Medication: If your pet takes any routine oral medication, bring it along for our staff to administer. Please note we do not offer medical boarding and cannot provide care for pets that require injectable medication, are ill, or are immobile. 

    Toys: If your pet has a special toy or two, bring them along.

  • What if my pet needs to take medication?

    We will be glad to administer your pet's medications while they are with us.

    Talk To Us To Learn More

  • Can I get updates about my pet during their stay?

    Yes, feel free to call us during your pet's stay for updates. If there is a problem, we will contact you via the emergency contact information you provide.

    Talk To Us To Learn More

  • How should I prepare for my pet's stay?

    Each animal is different. To prepare for your pet's stay with us, we'll take the following steps to ensure that we can meet their unique needs.

    Step 1: Contact us to get started

    Call us to book, and to discuss details about your pet and your boarding needs. A member of our team will be happy to coordinate your booking.

    Please note that, due to the nature of our accommodations, we do not accept unaltered dogs. Pets must be up to date with all vaccinations and free of fleas and ticks to stay at our facility.

    Step 2: Book a trial stay

    We want to be absolutely sure that we are a good fit for your pet before an extended stay. The trial stay consists of a full day of daycare where we can take the time to assess your pet's temperament and make sure they fit in with the pack.

    Step 3: Set your pet up for success

    On the day you drop your pet off with us, there are a few steps you can take to help reduce any stress your pet may feel.

    Spend some extra time with your pet beforehand, and make sure they get some vigorous exercise so that they are feeling calm. When you arrive at our facility, stay calm, cheerful and confident during the separation.

    Talk To Us To Learn More

  • What do you feed animals that don't have their own food?

    For pets that are not on a special diet, we can provide high-quality pet food that is appropriate for the size and breed of your pet. An additional fee may apply. 

    Talk To Us To Learn More

Boarding Reservations

Please fill out our boarding form using one of the options below.

Option 1

Complete Online

Complete and submit the online form below.

Option 2

Download Form

Download and fill out the form prior to your arrival

Download Form

Boarding Reservation Form

Pick Up Times

Picking up after 11am will result in a charge for the day
Monday-Friday
8am-11am, or 4:30-5:30pm
Saturday and Sunday
9am-10am or 6pm-7pm

Vaccination Requirements:

Every boarder must be up to date on all vaccinations and free of fleas at the time of boarding. If a vaccination(s) has to be administered or requires a booster it will have to be given a minimum of three days prior to boarding. If vaccinations are not up to date an exam fee may be charged and your pet may be placed in isolation at the current isolation charge. If vaccinations were given at a hospital other than Stoney Pointe Pet Hospital the records must be received PRIOR to making a reservation.

Medical Release (please select one of the following):

-OR-

Fleas

Diarrhea:

Additional Services:

Medical Conditions:

If your pet has a medical condition, PLEASE, discuss with our staff prior to scheduling boarding.

Pet Behavior:

Tell us about your pet:

I HAVE CAREFULLY READ THIS AGREEMENT AND FULLY UNDERSTAND ITS CONTENTS. I AM AWARE THAT THIS IS A RELEASE OF LIABILITY AND A CONTRACT BETWEEN Stoney Pointe Animal Health Centre AND MYSELF. I HAVE SIGNED IT OF MY OWN FREE WILL. I am 18 years of age or older. I understand the rate schedule and agree that all fees are due and payable when I drop off or pick up my pet(s). I understand that this establishment is not a 24 hour facility and there will be times my pet is left without direct supervision. It is understood that all provisions of this contract shall be binding upon both parties for this visit and for all subsequent visits.
In the event I am unavailable at my Emergency contact number, I authorize the person(s) listed below to speak on behalf of my pet’s care and myself. I attest they are at least 18 years of age.

Additional Emergency Contact Numbers:

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